For local retailers
As more and more people want the ease and convenience of shopping online, having an online shop that works for local customers makes sense for many retailers. This is especially true if you offer a local delivery service.
It is all about delivery
The convenience and inconvenience of delivery are respectively the top reasons why people shop or don’t shop online. By doing it themselves local businesses are in a unique position to solve this dilemma. Evening deliveries for example.
Important to both online shoppers and retailers are delivery slots, as these allow a convenient delivery time to be agreed with the simple click of a mouse. Delivery slots are fully customisable so you only offer what you are prepared to do.
Only shoppers that live in your delivery area will be able to see and select your delivery slots. This eliminates the hassle of people who live elsewhere placing an order you cannot deliver. You can have as many delivery areas as you like, making it easy to offer delivery to different towns on different days or times.
Click & Collect
Collection is becoming increasingly popular as it allows shoppers to easily order a product you would not normally have in stock. Collections have bookable slots just the same as deliveries, making it easy for you and the shopper to agree a collection date and time. FoodCommerce can also send the shopper a text message on collection day to remind them to collect their order.
You set the lead time on the product to give you sufficient time to get it in.
Collection points allow you to be very creative with how people shop with you and you can have as many as you like. The post office in the next village would probably work, or maybe the local pub so they could collect their order after you have closed for the night.
Same-day local delivery
The ultimate in online shopping! There are no delivery slots just a delivery area. If you don’t want to be constantly checking the screen FoodCommerce can send you a text message when a shopper places an order of this type.